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Microsoft CRM Development

There is no doubt about the fact that customers are the center of all the efforts in any business. They are the ones who make us or break us. They are of prime importance. And we exist because they do. So we should take utmost care and concentrate our efforts on keeping them satisfied and happy with our services. This is where CRM (Customer Relationship Management) comes in handy.

CRM is an information industry term for methodologies, software, and usually Internet capabilities that is usually used by the companies to manage their customer relations in a well-structured manner. This is a systematic way of keeping all the details about your customers relating to their likes, dislikes, their behavior, what drives them, what satisfies them and every other detail you would need to know to keep them satisfied.

CRM helps

1. Marketing departments to identify and target their best customers, design marketing campaigns, and generate leads for the sales team

2. Streamlining the information about the customers and optimizing the service process

3. Identifying the most profitable and important customers, directing the service efforts to them and personalizing the effort for maximum benefits

4. Providing all the necessary information to employees to understand the customers and their needs

Our organized structure of CRM services includes

1. Implementation

2. Consulting

3. Integration Services

4. Data Migration Services

5. Application Development

6. Business Training

Our expertise in the Internet technologies, its usage and our research based knowledge house has enabled to develop efficient, scalable, multi-channel customer interactive systems that reduce the cost of contact and enhance services. We have gone out of our skins to understand what people want and what satisfies them. Through rigorous market research and years of experience in the industry, we have achieved a place from where we can help others achieve new heights of unprecedented services.


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It is a pleasure to have worked with Anuj at Zestard. We were needing someone to work on our website and his company was referred to us by another client. We constantly get compliments on how our website looks. I can say that he has the technical expertise in this field. He was able to develop our website according to our specifications. He was true to the time frame that we agreed and provided support afterwards if we had any issues. I would highly recommend Anuj and their company for any website development to friends and family.

Customer Rating Offshore Software Development Company, Open Source Customization - Zestard Technologies 9.7 out of 10 based on 6 ratings. 10 user reviews.